Privacy Policy

01 Who We Are

bv1188 is an online gaming and sports betting platform accessible at https://bv 1188.vip, operated for the benefit of players in the Philippines and other permitted jurisdictions. For the purposes of this Privacy Policy, bv1188 acts as the data controller in respect of all personal data collected from players and visitors to the platform.

As data controller, bv1188 is responsible for determining the purposes and means of processing your personal data. We are committed to handling your information with transparency, integrity, and in full compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) and all applicable regulations issued by the National Privacy Commission (NPC) of the Philippines.

02 Data We Collect

bv1188 collects personal data that is necessary for the lawful operation of our platform, the provision of gaming services, and compliance with applicable regulatory requirements. The categories of personal data we collect include:

2.1 Identity & Registration Data

• Full legal name as it appears on a government-issued identification document;
• Date of birth (for age verification — players must be 21 years of age or older);
• Gender;
• Nationality and country of residence;
• Government-issued identification number (e.g., Philippine National ID, passport, driver's licence).

2.2 Contact Data

• Email address;
• Philippine mobile number;
• Residential address (city, province, postal code).

2.3 Financial Data

• Payment method details (e.g., GCash account reference, PayMaya account reference, BPI/BDO/Metrobank account details);
• Transaction history, including deposits, withdrawals, and bonus credits;
• Source of funds documentation where required for AML compliance.

2.4 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session logs, login timestamps, and platform activity records;
• Game history and betting records.

2.5 Communications Data

• Records of communications between you and bv1188 support, including live chat transcripts and email correspondence;
• Survey responses and feedback submitted voluntarily.

03 How We Collect Your Data

bv1188 collects personal data through the following means:

3.1 Directly From You

The majority of personal data we hold is provided directly by you during the registration process, when completing identity verification, when making deposits or withdrawals, when contacting our support team, or when participating in promotions and surveys on the bv1188 platform.

3.2 Automatically

When you access and use the bv1188 platform, certain technical data is collected automatically through cookies, server logs, and similar technologies. This includes your IP address, device identifiers, browser type, and session activity. This data is collected to maintain platform security, detect fraudulent activity, and improve the overall user experience.

3.3 From Third Parties

bv1188 may receive personal data about you from third-party service providers in the following circumstances:

• Identity verification and KYC providers, who confirm the authenticity of documents you submit;
• Payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank, who provide transaction confirmation data;
• Fraud prevention and AML screening services;
• Regulatory authorities, where disclosure is required by law.

04 How We Use Your Data

bv1188 uses your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity and age (21+), and maintain your player profile on the bv1188 platform;
• Service delivery: To provide access to games, betting markets, and all other features of the bv1188 platform;
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• Regulatory compliance: To meet our obligations under Philippine law, including anti-money laundering (AML) requirements, know-your-customer (KYC) obligations, and responsible gaming regulations;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats;
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through our support channels;
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion and limit-setting tools;
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and content of the bv1188 platform;
• Marketing communications: To send you promotional offers and updates about bv1188, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.

05 Legal Basis for Processing

bv1188 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing is necessary to perform our contract with you — that is, to provide the bv1188 gaming and betting services you have registered for;
• Legal obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, KYC requirements, and gaming regulatory obligations;
• Legitimate interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and interests;
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

06 Data Sharing & Disclosure

bv1188 does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the bv1188 platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), IT infrastructure providers, fraud prevention services, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory & Law Enforcement Authorities

bv1188 may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other competent authorities where required by law, court order, or regulatory direction.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of bv1188's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

07 Data Retention

bv1188 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, bv1188 retains player account data for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and gaming regulatory requirements. Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.

Where data is no longer required for any lawful purpose, bv1188 will securely delete or anonymize it. Anonymized data — which can no longer be linked to any individual — may be retained indefinitely for statistical and analytical purposes.

08 Cookies & Tracking Technologies

bv1188 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit the bv1188 website or use our app. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the operation of the bv1188 platform, including maintaining your login session and ensuring platform security. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics cookies: Used to collect anonymized data about how players use the bv1188 platform, helping us identify areas for improvement. No personally identifiable information is collected through analytics cookies.

bv1188 does not use third-party advertising or tracking cookies. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bv1188 platform.

09 Data Security

bv1188 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the bv1188 platform;
• Encrypted storage of sensitive personal and financial data;
• Strict access controls limiting data access to authorized personnel with a documented operational need;
• Regular security assessments and penetration testing of platform infrastructure;
• Multi-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and unauthorized access attempts.

While bv1188 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bv1188 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

10 Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by bv1188:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of access: You have the right to request a copy of the personal data bv1188 holds about you;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis for processing;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team via live chat on the bv1188 platform or by email at support@bv1188.vip. We will respond to all valid requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

11 Children's Privacy

The bv1188 platform is strictly intended for adults aged 21 years and above in accordance with Philippine law. bv1188 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and take appropriate action in accordance with our Terms and Conditions.

12 Third-Party Links

The bv1188 platform may contain references to third-party services such as payment providers. bv1188 is not responsible for the privacy practices of any third-party service providers. We encourage you to review the privacy policies of any third-party services you use in connection with your bv1188 account, including GCash, PayMaya, BPI, BDO, and Metrobank, as their data handling practices are governed by their own policies and not by this Privacy Policy.

13 Changes to This Privacy Policy

bv1188 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. The date of the most recent update is displayed at the top of this document.

Where changes are material, bv1188 will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of the bv1188 platform following the publication of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any amendment, you must cease using the platform and may request account closure by contacting our support team.

14 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way bv1188 handles your personal data, please contact our Data Privacy team:

support@bv1188.vip

Our support team is available 24 hours a day, 7 days a week via live chat on the bv1188 platform. We aim to acknowledge all privacy-related enquiries within 72 hours and to resolve them within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website. bv1188 will cooperate fully with any NPC investigation.